Operations Assistant

  Do you enjoy making sure everything runs like a well-oiled machine and finding ways to improve efficiency? If so, this eCommerce agency is looking for an Operations Assistant to join a fast-paced team of innovators.

With a passion for turning ideas into reality, the agency provides the perfect space for someone who thrives in a dynamic environment and is eager to contribute to the success by increasing operational efficiency. If you're excited to be part of an agency that values collaboration, creativity, and hands-on problem-solving, keep reading!

WHAT YOU'RE GETTING INTO

Joining the team as an Operations Assistant means becoming part of a forward-thinking, innovative agency focused on supporting D2C brands in their international expansions. You'll be working closely with the founder, ensuring seamless day-to-day operations while having the opportunity to implement processes and systems that improve efficiency and communication across the team.

This is a remote, full-time contractor position.

WHAT'S IN IT FOR YOU

• A fully remote position , providing the freedom to work from anywhere

• Flexibility in work hours as long as deadlines and quality expectations are met

• Exposure to exciting projects in the startup ecosystem , where new ideas and innovation are at the forefront

• Opportunities for professional growth and development, with a clear path to evolve into Head of Operations as the agency grows

• A supportive, young, and dynamic team that values flexibility and work-life balance

HOW YOU WILL SPEND YOUR TIME

• Improving operational efficiency by streamlining internal processes and implementing systems that enhance workflow across the agency and support agency-wide communication

• Managing scheduling, communications, and keeping documentation organized to ensure smooth daily operations

• Project-managing the content team to ensure deadlines are met, deliverables are on track, and projects run efficiently

• Optimizing project outcomes by managing and refining processes within project management tools like Asana to ensure tasks are completed on time and within scope

• Driving team alignment through cross-department collaboration and keeping teams focused on shared goals

• Organizing productive meetings by preparing agendas, capturing key action items, and following up on execution

• Creating a seamless onboarding experience for new team members and improving existing processes

• Collaborating closely with the founder on strategic projects to support the agency’s growth and international expansion

WHO YOU ARE

• You have experience in project management tools like Asana and Notion, with a proven track record of improving efficiency within teams

• You have agency experience , preferably in a fast-paced eCommerce or digital marketing environment, and thrive on managing multiple clients and projects at once

• You have an exceptional eye for detail and can organize teams to meet tight deadlines

• You have excellent communication skills in English, both oral and written, with the ability to effectively collaborate with international teams

• You have exceptional organizational and time management skills , with the ability to manage competing priorities

• You are fluent in English , both written and verbal

• You are comfortable with flexibility in working hours and time zones, as long as objectives are met