English Language Jobs
M Plus
M Plus Serbia team is hiring…once again!
This time, we have several entry–level roles for English enthusiasts in the fields of customer/tech support and logistics.
If you are looking for international experience within a team that will support your personal and professional development, take a look at these opportunities we are offering:
IT Department
- Talking customers through basic problem-solving processes
- Providing support in problem identification, analysis, diagnosis, and resolution
- Answering incoming phone calls, emails or tickets from clients; troubleshooting
Logistics Department
- Planning, assigning, and monitoring all open work orders for engineers working on-site and ensuring the prompt delivery of service
- Supporting the activities of the engineers assigned to this position within a geographic region or territory
- Working with other coordinators when the movement of engineers across territory boundaries is necessary to fill any skill or resource shortfall
Customer Support Department
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Resolve customer issues efficiently and effectively, providing solutions and ensuring customer satisfaction.
- Document customer interactions and maintain accurate records.
- Identify and escalate priority issues to the appropriate channels.
What we expect from you :
- High school diploma
- Fluency in speaking and writing of English language
- Well-developed computer skills
- Basic knowledge of software and hardware
- Exceptional customer service orientation and team spirit
- Willingness to work flexible shifts (7/24 operations that include weekend support and night shifts)
What you will get from us :
- Hybrid model of work after the initial period of working from the office
- Opportunity to develop skills through organized training
- Work in a large, international team
- Work in modernly equipped offices located in the heart of the business center in New Belgrade
- Advancement opportunities/Career development
- Possibility of conversion to a contract with a client with all of the benefits included
Send us your CV and let our hiring team make the best match for you!
We are looking forward to meeting you soon!
Oglas je objavljen pre 2 meseci
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