Client Marketing Manager

About the company

About Us

Journey is the leading GTM agency for accounting-tech. SaaS leaders work with Journey to accelerate revenue growth, scale brand awareness and eliminate wasteful spend using 30+ years of proven playbooks, industry knowledge and global connections.

We don't believe in the traditional agency model. The path to unlocking growth looks different for every brand, we’ve evolved into a full-service growth agency. We’re front-of-house, we’re back-of-house. We’re big picture and we’re all about the details. You can read more about our 'anti-agency' approach here:

Values

Values are what drive us and our team on a daily basis. It's how we hold each other accountable to the standards we set. They are:

✅ 1% better

Small improvements over time leads to big results. We push the boundaries of what good looks like by always aiming to be 1% better than before.

✅ The obstacle is the way

We take on challenges that others won’t and lean into the obstacles to create opportunities for our clients and our team.

✅ We succeed when our clients succeed

As an integral part of our client’s team, our success is determined by their success. We celebrate their champagne moments like their our own.

✅ Seek insights to create value

We never assume. We always dig for insights in our work and our experiences to uncover unique value for our clients.

✅ Always lead with empathy

We’re empathetic to our team, our clients, and to the end-customers we’re marketing to. Our emphasis on empathy is our value.

About the role

We're hiring a full-time Client Marketing Manager to come in and support with the execution of marketing strategy for a number of clients. 

Working closely with one of our Growth Strategists and supported by a team of creatives, you will be responsible and accountable for overseeing and executing deliverables on behalf of our clients. This role is perfect for somebody with a good strategic & planning mindset, but doesn't mind rolling up their sleeves to get things done.

Your key responsibilities will include:

• Working with our Growth Strategists to set strategy for clients
• Manage a pod of marketing creatives & specialists to deliver outcomes
• Campaign management
• Create and execute content marketing campaigns
• Create and execute event marketing campaigns
• Create and execute paid media campaigns
• Client management
• Reporting for clients
• Organise and manage work for your clients and pod members

No day will be the same. One day you might be head down planning and building out content campaigns, the next day you'll be responsible for managing a clients exhibition including working with our creative team to create designs and other marketing collateral. 

In terms of tools and software, you'll be trained on what we use internally but familiarity with Asana, Slack, and Hubspot would be ideal as you'll spend most of your time working between these three tools. 

Asana - This is how we manage work with our team

Hubspot - The primary marketing CRM we use with our clients

Slack - How we communicate with our clients (and as a team)

About you

This role is perfect for any full-stack marketer that thrives in fast-paced environments and is able to wear multiple hats at once. 

Because you'll be managing campaigns across multiple clients, the ability to context switch and stay highly organised are essential. 

You'll be working with our UK/EMEA team with team members based in the UK, Italy, Netherlands, and Macadonia. We're flexible with working hours however our core hours when most of the team are online are between 8am-6pm UK time. You'll be given great support and quarterly deep-dive appraisals in this role however it's also well suited to somebody who is self-motivated and can work autonomously without being told what to do. 

Required Experience:

• 3+ years in B2B marketing (ideally SaaS)
• Strong communication skills, including written, verbal, and interpersonal communication
• Creative and strategic thinker with excellent problem-solving skills
• Ability to work independently and remotely with a strong work ethic
• Experience managing a remote team

What's in it for you?

We're a fast-growing start-up agency with huge potential. Since launching in Jan 23 we're already a team of 20+ globally working with some of the most exciting brands in our niche. We're also in the process of building additional businesses linked to our agency including a media brand and SaaS company, where there will be opportunities for our team to broaden their experience and work for those in the future. 

Role compensation:

• $3000 USD per month salary
• 20 days paid holiday per year
• $1200 USD annual training budget for relevant courses and training of your choosing

How to apply?

Here's how the application process will work:

1. Please complete the application. You'll be asked to record a short video and answer some basic questions about your experience.
2. We will review all applications and if successful, invite you to a 30-min video interview. This is our chance to get to know you better and ask questions about your application
3. From here, we'll invite you to complete a paid assignment to put your skills to the test.
4. Finally, there will be a 2nd interview to make an offer and decide whether you'd like to move forwards with us or not

Good luck!