Account Manager

Hey there!

This is the team at KD Web . Before diving into the specifics of our job opportunity, let’s give you a bit of background about who we are and what we stand for.

At KD Web, we combine big agency talent with a boutique agency touch. Our team comprises experts who have worked with some of the world's biggest brands, and who are passionate about their work and dedicated to delivering outstanding results.

We’re Google Gurus. Having built our first website two years before Google was founded, we've grown alongside the search engine giant. This deep-rooted knowledge allows us to create websites with SEO embedded in their DNA.

Think of us as Digital Sherpas. We are true, consultative digital guides, committed to building long-term relationships. We take the time to understand our client’s business, develop their digital presence, and lead them to success.

We specialise in creating custom solutions. By working closely with clients to define their business goals, we deliver smart, customised offerings rather than pre-packaged solutions.

Our areas of expertise include:

• SEO
• PPC
• Web Design
• Web Development
• Social Media
• Branding
• E-commerce
• Hosting

Ready to make an impact in the digital world? Join us at KD Web, where you can work alongside industry professionals, contribute to meaningful initiatives, and elevate your career to new heights.

As the Account Manager , you will be the main liaison between our clients and internal teams, ensuring client satisfaction and fostering long-term partnerships. You will identify growth opportunities across various sectors and ensure timely delivery of projects.

In this role, you will:

🤝 Serve as the main point of contact for assigned clients, building and maintaining strong, trust-based relationships.

🚀 Understand clients' business objectives and industry challenges to provide strategic digital solutions.

🤹 Collaborate with internal teams to ensure the seamless delivery of integrated web design, development, and digital marketing services.

🔒 Communicate campaign performance, KPIs, and ROI to clients, creating and presenting PowerPoint presentations.

🗺️ Proactively identify upselling and cross-selling opportunities to expand client accounts.

📈 Manage client expectations and promptly resolve any issues or concerns.

Working Hours ⏰: Full-time, Monday - Friday, 9am-5.30pm (GMT).

To excel in this role, you need to have:

✅ 3-5 years of account management experience, ideally within a digital agency.

✅ A strong grasp of web design, development, and digital marketing principles.

✅ Excellent communication and presentation skills, capable of translating complex data into client-friendly insights.

✅ Proficiency in creating engaging PowerPoint presentations and visual aids for strategy sessions.

✅ The ability to collaborate effectively with internal teams to gather and present relevant data insights.

✅ Familiarity with CRM systems and project management tools.

As the Ideal Candidate, you should be:

✅ Curious and inquisitive, always asking questions to fully understand clients' needs.

✅ Excellent at managing your time to meet deadlines.

✅ An outstanding communicator.

✅ Adaptable and creative in solving problems.

✅ Personable, proactive, responsible, and trustworthy.

What’s in it for you?

💰 Competitive Salary: Earn a monthly salary of up to £2,700.*

🌍 Global Work Flexibility: Work remotely from anywhere in the world.

🌴 Paid Time Off: Enjoy 20 days of annual paid leave (increasing to 22 days after 2 years of service) plus 8 UK bank holidays. You also get a half day off for your birthday and company closure over the Christmas period. Additionally, you have 5 days of sick pay per year.

*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.

The JobRack team are working with KD Web to help them find their new team member.

The hiring process for this position will include the following steps:

1. Completing the application form on JobRack.
2. Recording a short video introduction of yourself.
3. If shortlisted, completing test tasks.
4. Attending video interviews to discuss your previous experience and the new role in more detail.

The JobRack team has gained a full understanding of the KD Web’s needs and will review, filter, screen and test candidates in line with this.

To ensure your application is considered, take the time to carefully read the job description and submit a high-quality application.

We will, of course, provide you with feedback throughout the process.

At the request of KD Web applications for this position must be submitted through JobRack and direct contact with the employer is not allowed. If you have any questions, please contact JobRack at: Pogledajte imejl adresu na jobrack.eu

Please note that this position requires 100% commitment and is not suitable for those seeking a side job, freelance work, or part-time employment. It is important to only apply if you intend this to be your primary and only full-time job. Any attempts to work multiple full-time jobs without the knowledge of your employer may result in termination and a ban from applying to other jobs on the JobRack site.

To make sure you receive updates on your application please add Pogledajte imejl adresu na jobrack.eu to your email address book.

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