German Customer Support
Puno radno vreme
speakit
Istaknuti detalji posla
Tip ugovora
Indefinite duration package
Benefiti
Monthly performance bonus, Private Health Insurance, Fit pass, Excellent growth opportunities in a multinational industry leader
Ključne odgovornosti
- Provide support on inquiries and complaints by phone, email, or chat
- Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
- Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
- Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry
Zahtevi
Potrebne kvalifikacije
Obrazovanje
At least a high school diploma or completed vocational training
Meke veštine
Passion for customer support
competitive
a risk-taker
Kvalifikacije
Native or near native German speaker
B2-level English
Originalni opis
Are you ready to be part of a leading global automotive company that designs, manufactures and distributes some of the most renowned vehicle brands? We are looking for fluent French speakers to join our Customer Support Team and provide world-class assistance to customers of an industry-leading automotive brand!
Responsibilities
- Provide support on inquiries and complaints by phone, email, or chat
- Answer incoming calls and emails concerning products, sales, service, corporate information, appointments, etc.
- Maintain high level of customer support and customer satisfaction, keeping a customer relationship database
- Strive for client retention and loyalty and aim for a positive response to the customer’s inquiry
Requirements
- Native or near native German speaker
- B2-level English
- Passion for customer support, competitive and a risk-taker
- At least a high school diploma or completed vocational training
- Previous experience on customer sector will be considered positively
Benefits
- Salary: 1.260 euros gross/monthly
- Monthly performance bonus
- Indefinite duration package
- Private Health Insurance
- Fit pass
- Excellent growth opportunities in a multinational industry leader
Oglas je objavljen pre mesec dana
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