Customer Support Agent Portuguese language

Mjob je jedina digitalna omladinska zadruga u Srbiji koja povezuje kompanije sa studentima i mladima u potrazi za poslovima, putem inovativne Mjob aplikacije i sajta mjob.rs Naša misija je da olakšamo mladima ulazak na tržište rada i pomognemo im da steknu dragoceno radno iskustvo. Kroz našu modernu aplikaciju i veb platformu, omladinci mogu lako pronaći i prijaviti se za poslove. Mjob omogućava fleksibilan rad, podršku tokom celog procesa zapošljavanja i prerasta u zajednicu koja mladima uvek nudi više.

Job description:

· Proficient interaction with a variety of online systems

· Provide accurate, valid and complete information by using the right methods/tools

· Effectively respond to customer requests and questions chat

· Deal with and help resolve any customer complaints

· Following operational procedures in every contact with the customer

Candidate profile:

· Native Portuguese speaker with intermediate English proficiency

· Proven experience in customer support

· Familiar with CRM systems and best practices

· Strong communication skills with a customer-centric approach

· Ability to multitask, prioritize, and manage time effectively

· Excellent service orientation with a problem-solving mindset

· Working from the Office in Belgrade

Rotating shifts

We offer candidates:

· Challenging and rewarding working environment

· Attractive starting salary, also potential salary growth after first three months

· Opportunity for personal and career development within the Company

Office in the city center of Belgrade

Applications without a CV will not be considered.

Only shortlisted candidates will be contacted

Interested candidates can apply by sending CV to e-mail address Prikazati e-mail with an indication Customer Support Agent Portuguese language or through our website www.mjob.rs to the advertisement number 12557.