Sales Operations Manager (Remote)

Embark on a transformative journey into the realm of medical and wellness excellence with PlacidWay, a distinguished U.S.-based leader in global medical tourism. Our extensive network comprises thousands of esteemed medical centers spanning across 50+ countries and 250+ cities, positioning PlacidWay as your unrivaled gateway to internationalized healthcare. How can we help you? Global Presence: Facilitating connections between patients and healthcare providers worldwide, we ensure healthcare accessibility transcends continental boundaries. Thought Leadership: Positioned at the forefront of industry best practices, PlacidWay pioneers the development of cutting-edge medical tourism infrastructure. Performance Enhancement: Our strategic partnerships empower healthcare organizations to achieve unparalleled levels of productivity and excellence. Competitive Edge: PlacidWay propels your competitive positioning within the dynamic global healthcare landscape, unlocking new avenues for success. Worldwide Alignment: We seamlessly integrate people, processes, and systems to foster unparalleled success for healthcare providers on a global scale. Join the ranks of elite healthcare providers who trust PlacidWay for forging meaningful connections and propelling their institutions to new heights. Explore an array of healthcare possibilities, ranging from elective treatments to transformative procedures, and make well-informed decisions with confidence.

The Role

Core Responsibilities:

•   Lead Daily Operations : Guide the sales team in their daily tasks, ensuring they have the necessary tools and support to succeed, focusing on modern sales techniques and customer relationship management
•   Manage Sales Representatives : Manage daily sales team assignments such as lead distribution, sales pipeline management, proactive problem resolution, among other functions.
•   Drive Sales from High-Volume Leads : Actively pursue sales opportunities from a large volume of leads in an outbound sales environment.
•   Enhance Sales Techniques : Provide ongoing training to the team on the latest sales strategies and tools to boost effectiveness.
•   Develop and Implement Sales Strategies : Create innovative approaches to meet and exceed sales targets.
•   Ensure Customer Service Excellence : Maintain high standards of customer service to improve customer retention, satisfaction, reviews and referrals.
•   Analyze Sales Data and Market Trends : Use analytics to steer the team towards effective strategies and identify growth opportunities.
•   Optimize Sales Processes : Streamline procedures to enhance team productivity and efficiency.
•   Foster Team Collaboration : Work closely with other departments to align sales strategies with broader company goals.

Ideal Profile

Ideal Candidate:

The ideal candidate will have a strategic vision for sales, excellent leadership skills, and a hands-on approach to managing a diverse team. You should have a strong background in sales management and customer service, with a proven record of surpassing sales goals and enhancing customer relationships.

Key Requirements:

• Bachelor’s or master’s degree.
• Minimum of 5 years in sales leadership, with significant customer service management experience.
• Proven success in achieving sales targets and driving customer service excellence.
• Skilled in training and developing sales teams.
• Proficient in CRM software and sales analytics tools.

If you are driven to make a direct impact on company revenues through effective sales and superior customer service, we invite you to apply for this exciting role.

• This role is designed for a visionary leader passionate about creating an environment where customer satisfaction and team success are paramount. If you are committed to elevating customer service standards and driving revenue growth through effective sales management, we would love to hear from you.

What we offer

• Progressive salary increases based on performance.
• Access to paid time off (PTO) for a healthy work-life balance.
• Quarterly commission program with a 6% uncapped ceiling, recognizing your effort and dedication.
• Additional perks, including integration events and bonuses for exceptional performance.
• Professional growth opportunities in the rapidly evolving technology industry, within one of the leading companies in medical tourism.
• Team Performance Bonuses. Apart from individual contributions, include bonuses tied to the overall performance of the sales and customer service team
• Annual Performance Bonus. Offer an annual bonus based on meeting or exceeding predefined annual sales and operational goals

What's on Offer?

• Opportunity to make a positive impact
• Work within a company with a solid track record of success
• Work alongside & learn from best in class talent