Lifecycle CRM Manager
TripleTen
Istaknuti detalji posla
Vrsta zaposlenja
Fully remote collaboration
Benefiti
Direct impact on revenue and core business metrics, High autonomy to explore, test, and improve processes, Competitive compensation, Work alongside an experienced, global professional team
Ključne odgovornosti
- Design and launch onboarding communication flows
- Build intelligent trigger-based sequences
- Reduce refund rates through timely, relevant communication
- Segment the database by behavior and lifecycle status
- Drive student engagement and activity through CRM
- Build the referral channel as a system
- Design end-to-end referral flows
- Test mechanics, offers, and timing
Zahtevi
Potrebne kvalifikacije
Tehničke veštine
Experience with Customer.io
Meke veštine
Fluent level of English
High attention to detail and operational discipline
Strong writing skills with the ability to adapt tone across segments and funnels
Kvalifikacije
Proven experience in CRM / lifecycle / email marketing
Ability to think strategically
Originalni opis
Tr ipleTen is an EdTech company that designs and runs tech career learning programs for the US and Latin American markets. We've been doing it for over five years, teaching complete beginners — people with no prior tech background — through cohort-based programs built on our own platform and curriculum, developed in partnership with Nebius AI. Our team is fully remote and globally distributed, and we serve a large, active student base across both regions.
We're looking for a Lifecycle & CRM Growth Manager to own two strategic directions that directly impact revenue and business growth. You won't just send emails — you'll build systems that retain students, reignite motivation, and turn happy graduates into our best acquisition channel.
Brand:TripleTen What you will do:
Retention & Student Lifecycle
- Design and launch onboarding communication flows that reduce early churn and build a learning habit from day one
- Build intelligent trigger-based sequences to support student motivation: reactivation campaigns, early warning interventions, and critical-moment nudges throughout the course
- Reduce refund rates through timely, relevant communication — reaching students before they've made the decision to leave
- Segment the database by behavior and lifecycle status to deliver the right message at the right moment through the right channel
- Drive student engagement and activity through CRM: email, WhatsApp, and SMS
Referral Growth
- Build the referral channel as a system — not one-off campaigns, but a scalable mechanism for acquiring new students through existing ones
- Design end-to-end referral flows: from trigger moment to referred student conversion
- Test mechanics, offers, and timing; turn data into repeatable, scalable solutions
- Direct impact on revenue and core business metrics.
- High autonomy to explore, test, and improve processes.
- Competitive compensation.
- Fully remote collaboration.
- Work alongside an experienced, global professional team.
REQUIREMENTS
- Fluent level of English. Knowing Spanish is a strong plus.
- Proven experience in CRM / lifecycle / email marketing.
- Ability to think strategically, not just follow briefs.
- High attention to detail and operational discipline.
- Strong writing skills with the ability to adapt tone across segments and funnels.
- Experience with Customer.io is a strong plus.
Oglas je objavljen pre 2 dana
Slični poslovi
- ...high-performing engineering and consulting teams to build impactful CRM solutions? Are you passionate about modern platform engineering... ...English, written and verbal As our new Engineering Manager / Lead Software Development , your mission will be to elevate engineering...CRMPuno radno vremeHibridni rad
- ...This role blends client account management with product success,... ...Collaborate closely with PPC managers, product, and leadership to ensure... ...service and product clients Keep CRM, documentation, and internal... ...Organization & Ownership: You manage priorities, follow through, and...CRMRad na daljinuRad sa bilo kog mestaFleksibilno radno vreme
- ...ensure compliance and mutual agreement Maintain an accurate record of sales activities, leads, and opportunities in the CRM system. Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets. Leverage sales dashboards to understand where to focus...CRMRad od kuće
- ...hiring a hands-on, builder-focused Project Manager for AI Transformation to optimize our... ...and optimize practical AI pipelines across CRM systems, creative generation, messaging channels... ...: Coordinate fast-moving schedules and manage operational dependencies across the Copy,...CRMRad na daljinuRad u kancelariji
- ..., product introduction, as well as dealer management in Europe for BYD passenger car business,... ...to our customers. The Regional Sales Manager reports directly to the Country Manager.... ...# Sales Operations: Handling technology, CRM, and sales support functions. # Sales Strategy...CRM
- ...Description and Responsibilities: We are seeking a dynamic Inside Sales Manager to help drive the next stage of DNO Cloud growth in the... ...GTM (Go-to-Market) strategies, news, and organizational moves. CRM Administration : Maximize the efficiency, data integrity, and...CRMRad u kancelarijiFleksibilno radno vreme
- ...for a Marketing Automation Specialist to manage and optimize Pardot (MCAE) as the core... ...segmentation, dynamic lists, lead scoring, and lifecycle processes Maintain data quality,... ...tools Strong understanding of Salesforce CRM and integrations Knowledge of email marketing...CRMRad na daljinu
- ...plugins, and Power Platform in a customized enterprise environment? Are you looking to deepen your expertise in a global, large-scale CRM platform? Location: Belgrade, Serbia or Warsaw, Poland | Work arrangement: Hybrid | Contract type: Full-time | Language...CRMPuno radno vremeHibridni rad
- ...Engine Analyst Adriatica Reporting to: RRP Consumer Experience Manager Role: Permanent RRP Commercial Engine Analyst... ...particularly Power BI, Excel, and PowerPoint Proven ability to work with CRM systems and make effective use of advanced analytics tools to...CRMStalno zaposlenje
- ...quality criteria, internal procedures and laws and regulations; Responsible for monitoring the progress of the audit; Preparing the management letter/accountant report; Identifying risks and deviations and discussing them with the client or accountant; Conduct interim...
- ...Could you be the full-time Requirements and Configuration Manager in Belgrade we’re looking for? Your future role Take... ...requirements, ensuring data quality and consistency across tools and lifecycle phases, while supporting baseline definition and change control...Puno radno vreme
- ...lives. Job Description Role and Responsibilities The Manager, Commercial Quality, is responsible for leading and overseeing... ...decks used to develop collateral for commercial quality needs. Manage the maintenance of Quality cost grids Metrics and Reporting:...Puno radno vremeRad u kancelariji
- ...Reddit, Quora, and regional platforms). - Consult on reputation management on platforms, including fostering a neutral and positive... ...in Spanish; English is a plus ~ Ability to work independently, manage own time, and deliver results without daily oversight ~ Analytical...Rad na daljinuSatnicaFleksibilno radno vreme
- ...We are currently looking to hire an Assets Restaurant Manager in Kuwait Job Summary The Assets Restaurant Manager is responsible for... ...operations and guest satisfaction. Key Responsibilities Manage and monitor all restaurant assets including kitchen equipment, furniture...Puno radno vremeRad u kancelariji
- ...ready to step up your game? We’re looking for a Senior Amazon PPC Manager to drive performance, define winning strategies, and build strong... ...Remote Your Mission: Day to Day Responsibilities Own and manage multiple Amazon PPC accounts, ensuring optimal performance across...Dugoročni ugovorPuno radno vremeRad na daljinu
- ...Do you have a passion for Workforce Management (WFM), strategic planning, and operational efficiency... ...seeking a detail-focused, analytical WFM Manager to join our innovative team in Belgrade.... ...intraday performance and proactively manage staffing adjustments, ensuring SLAs and...Privremeni radRad u kancelarijiHibridni radFleksibilno radno vreme
- ...mediation, and counseling within human resource management. It is a part of DEKRA SE holding company... ...and rewarding position: Branch Manager Belgrade Duties and responsibilities... ...outstanding service Set, monitor, and manage performance goals for individuals and the...Privremeni radSlužbeno vozilo
- ...Remote Your Mission: Day to Day Responsibilities Serve as the primary communication bridge between clients and internal PPC teams Manage client communication across calls, email, and messaging channels Understand client requests, product launches, and business goals,...Rad na daljinuRad sa bilo kog mestaFleksibilno radno vreme
- The Procurement Manager will lead procurement operations, develop and maintain a consistent procurement framework, and partner closely with... ...policies and processes to maximize value and reduce risk Manage strategic supplier relationships, performance reviews, and issue...Rad na daljinuPopodnevna smenaPonedeljak-petak
- ...We are currently looking for a Senior Shop Manager with strong skills and proven experience for a full-time engagement. Your Responsibilities: Responsibility for the strategic and operational development of our B2B & B2C online shops Optimization of the...Puno radno vremeRad na daljinuRad u kancelarijiHibridni rad
- ...mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Civil Works Interface & BIM Manager in Belgrade we’re looking for? Your future role Take on a new challenge and apply your engineering and BIM expertise in...Puno radno vremeFleksibilno radno vreme
- ...Agility, Integrity, Entrepreneurship and ONE STADA. Transfer Manager Place of work: Belgrade About the job: As Transfer... ...all relevant stakeholders. Responsibilities: Independently manage and lead technology transfer projects, ensuring on‑time, in‑scope...
- ...Aktivna saradnja sa timovima za budžet, računovodstvo, finansije i nabavku Unapređenje postojećih procedura i učešće u razvoju ERP, CRM i drugih softverskih alata Edukacija kolega o finansijskim aspektima poslovanja Profil kandidata koji tražimo: ~1-3 godine iskustva...CRM
- ...at all times ~ Availability for 5 shifts per week (flexible schedule) Nice to Have: ~ Experience in phone-based sales ~ Familiarity with Microsoft Office and CRM tools Please send your resume in English! Only English CVs will be taken into consideration....CRMRad u kancelarijiRad od kućeFleksibilno radno vremeSmenski rad
- ...support our Sustainability efforts at SMG group level: Support the management of SMG’s sustainability and GHG data by collecting, validating,... ..., and proactiveness, with the ability to independently manage tasks and drive progress on sustainability-related topics, including...Hibridni rad
- Manager, HRSS Syneos Health® is a leading fully-integrated life sciences services organization... ...Core Responsibilities ~ Lead and manage the HR Shared Services team to ensure... ...services. ~ Oversee end-to-end employee lifecycle processes, including onboarding, transfers...Ugovor o radu
- Clinical Supply Chain Manager ** open to several EMEA & LATAM countries (Homebased) ** Syneos Health® is a leading fully-integrated life... ...liaising with customers, vendors, and/or investigative sites to manage Clinical Trial Supplies deliverables. Assignments may range in size...Ugovor o raduRad od kuće
3 - 4 $
We are a US-based social media agency looking for reliable Instagram Managers to work remotely from Serbia. What you do: - Post content we provide (photos, reels, stories) - Engage with the community (likes, comments) - Send a short daily report - ~1 hour per...Skraćeno radno vremeRad na daljinu4 sata dnevno- ...responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any... ..., disciplined, and metrics-driven approach Experience with CRM systems (Salesforce, HubSpot, or similar) Ability to understand...CRMPuno radno vremeRad na daljinu
- ...customers targets achievments • Support the Central Key account manager and Aftermarket Sub-Zone Head in serving large customers •... ...• Good knowledge of MS-Office (Excel, Word, PowerPoint), SAP, CRM • Strong communication and interpersonal skills that fit into...CRMSlužbeno voziloHibridni radFleksibilno radno vreme