Omladinska zadruga Mjob povezuje kompanije sa mladima koji su u potrazi za prvim zaposlenjem i prilikom da steknu praktično radno iskustvo. Sa kancelarijama u Beogradu, Novom Sadu, Kragujevcu, Nišu i Subotici činimo najveću mrežu za pronalaženje poslova za studente do 26 godina i nezaposlena lica do 30 godina starosti. Aktuelna ponuda poslova se ažurira na dnevnom nivou.

Rho is on a mission to make finance frictionless for organizations. Our team and technology power high-performing companies with an all-in-one, end-to-end finance platform that seamlessly enables organizations to safely conduct and manage company cash and spending across commercial-grade banking, corporate cards, treasury management, expense management, account payables, and more.

Established in 2018, our team presently counts more than 200 Rhoers in Serbia, Poland, and the US.

About the Role

Our team is looking for a Client Service Intern to join our Client Service team and help in delighting our clients by resolving any day-to-day issues seamlessly and efficiently.

We are looking for a driven and inquisitive candidate with a customer-oriented mindset. We are hoping to find an enthusiastic learner who is eager to work in a fast-paced environment.

Its a fantastic opportunity for anyone who is looking to join a US-based tech startup company that has a global presence, ambitious business goals and mission, and an action-driven culture. In this role, you will work directly with Rhos Client Service team which consists of 16 people, who span Serbia, Mexico, the Philippines, and the US. Our departments vision is to make our client service Rhos competitive advantage.

Our mission is to go the extra mile so that our clients dont have to. If you are excited to be working with clients, troubleshooting issues, and continuously improving - this internship might be the right fit!

Responsibilities / What youll learn :

Assist in resolving clients day-to-day issues.

Become the subject matter expert on Rhos product.

Support a productive and innovative team including working with peers, managers, and other departments.

Analyze client feedback and/or trends and translate them into actionable points.

Help our staff in outlining existing processes.

Learn to operate in the best-in-class customer service software.

Qualifications:

Proficient in spoken and written English.

Fresh graduate or Final year studies (Faculty of Philology or Faculty of Philosophy, as well as other humanities studies preferred)

Strong interpersonal and communication skills.

Ability to multitask and adapt to a fast-paced working environment.

Driven, proactive, curious, and a fast learner.

Team player who wants to assimilate into the team culture.

A big plus is an experience with:

Any previous customer-facing roles (part-time teaching, service industries, etc.).

Strong organizational, analytical, and problem-solving skills.

New client onboarding

The selection process consists of a technical task, an HR interview, and interviews with team members.

For this position, no previous experience is needed. We are an equal-opportunity employer and value diversity while recruiting for our team. We welcome all qualified applications.

The internship is paid, full-time, and will last for 3 months, with a possibility of becoming an employee at Rho after that period.

Working hours of 5pm to 1am, one role Tue-Sat

Working hours of 5pm to 1 am, with second role Sun-Thu

Diversity is a core value at Rho. Were passionate about building and sustaining an inclusive and equitable environment for all those involved with our mission, including employees, contractors, candidates, customers, and vendors. We believe every member of the Rho community enriches our ability to provide a broad range of ways to understand and engage with the market, identify problems, and drive solutions that align with our mission. We welcome all qualified applications and support each of our Rhoers with ongoing professional growth opportunities.

***Interested candidates can apply by sending CV to e-mail address poslovi@mjob.rs with an indication RHO INTERN.

*Applications without a CV will not be considered.