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- ...customer support or service operations ~ Proven people leadership experience in regional or multi‑country teams ~ Strong understanding of ITIL‑aligned support processes (incident, problem, change) ~ Experience managing escalations in complex or enterprise customer environments...PredloženoPuno radno vremeRad od kuće
- ...environments ~ Data center certifications (CDCP, CDCS, CDCE) - preferred ~ Vendor certifications (Dell, HPE, Cisco) - preferred ~ Network certifications (CCNA, JNCIA) - preferred ~ Experience with DCIM platforms - preferred ~ Knowledge of ITIL practices - preferred...PredloženoPuno radno vremeStalno zaposlenjeNoćna smenaDežurstvoSmenski radRad vikendom
- ..., professional, and service-oriented mindset. Experience: Prior experience in IT Service Desk and/or Support roles, ideally within ITIL processes. Structure: You’re comfortable following workflows and established processes. Tech Skills: Familiar with tools like Google...PredloženoRad u kancelarijiPopodnevna smenaRad u turnusima
- ...have Experience with document management systems; Exposure to Salesforce; Familiarity with IT service management practices (e.g. ITIL); Interest in AI-enabled solutions. Your future role Provide day-to-day application support, including incident handling and...PredloženoPuno radno vremeUgovor o raduRad od kućeHibridni radFleksibilno radno vreme
- ...English Nice to have: Experience in the iGaming industry (operator, provider, aggregator, or platform) Certifications in API, ITIL, cloud, or SQL/database-related fields Familiarity with CI/CD systems and deployment pipelines Basic scripting ability (Bash,...PredloženoPuno radno vremeRad na daljinuSmenski rad
- ...~ Strong communication skills and ability to collaborate effectively with cross-functional teams ~ Nice to have: familiarity with ITIL, SharePoint, SCCM, CA Unicenter, or similar tools What you will get from us: Hybrid model of work Work in modernly equipped...PredloženoRad na daljinuRad u kancelarijiHibridni radFleksibilno radno vremeRad vikendom
- ...domain • Manage all domain infrastructure vendors including license negotiations from the selection to the invoicing • Define the ITIL processes for the IT infrastructure service & support of SOLEVO group for approximately 1000 users to be carried out by the infrastructure...PredloženoRad na daljinuHibridni rad
- ...to other SAP modules or integration points. Background in Finance or Economics. Experience in internal IT support environments (ITIL certification will be a good asset) Proficiency in MSSQL Your future role Provide troubleshooting, user support, and post-implementation...PredloženoPuno radno vreme
- ...e.g., Python, Go, Bash) for automation tasks. Experience with incident management and on-call practices (e.g., PagerDuty, Opsgenie, ITIL frameworks). Relevant certifications (e.g., AWS, Kubernetes, or observability/monitoring tools certifications). From our part...PredloženoPuno radno vremeRad u kancelariji4 sata dnevnoFleksibilno radno vremeDežurstvo
- ...Experience with a ticketing system; familiarity with ServiceNow is highly desirable. Preferred (But Not Required): Certifications such as ITIL Foundation, CompTIA A+, or Microsoft Modern Desktop Administrator Associate. Basic understanding of network concepts (TCP/IP, DNS,...PredloženoUgovor o raduRad na daljinu